Our promise to customers:

  • To perform high quality repair service at a fair and just price
  • To have a sense of personal obligation to each customer
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry
  • To notify the customer if appointments or completion promises cannot be kept

Broad Street Auto & Tire has been family owned and operated since 1960. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives.For more information on the services we offer our customers, contact us today.

Richmond Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Broad Street Auto & Tire (804) 285-8707 if you have any issues in accessing any area of our website.