This place is amazing. I've been taking my car here for about four years now. Here are some of my recollections:I took my car in late (around 4:30pm) one day with some sort of exhaust issue. Not only did the mechanic have me out of there by 5, but he also told me something to the extent of "Welding that thing was fun. I'll only charge you twelve dollars. Is that ok?" I dropped my car off before driving from Richmond to San Diego. I'm sure they could have swindled something out of me if they really wanted to, but they were honest and told me my car was fine. I made it to San Diego without any trouble. The people here are really friendly. They honestly love what they do. Their prices are amazing. I've never walked out of a car mechanic's shop before wanting to leave a tip. I'm a college student and I'm not in Richmond very much, but I try to hold off on repairs until I make it back to Broad Street Auto Service. If something's wrong with your car, go here.