Richmond Auto Repair

AAA tried to scam me out of over $1000 in repairs, providing me a bunch of recommendations for things I was weary about needing. I decided to take it to this place to get a second opinion, since it was so close to home. Brought it in early, and within an hour they’d tested what I was concerned about and told me my car was in good shape. They did not recommend any of the same repairs that AAA had, saved me a lot of time, heartache and money. And what incentive would they have to lie to me about it? I was prepared to pay them for whatever repairs they recommended, but they told me my car was fine. They wouldn’t do that unless they were good, honest folks. Next time there’s something wrong with my car I’m absolutely coming here first, they’ve earned it.

Very accommodating staff that will work you in when able, which I really appreciate. Also, a bonus if you get to meet this friendly/well mannered pup on staff!

I'm always taken care of at Broad Street Auto. It's a pleasure to deal with Alice and all her workers there. I can't thank them enough.

Fast service

Awesome quick service. Would highly recommend.

Very honest, professional, good price, and quick! They offered a loaner car when it was not clear how long it would take due to a complicated issue, found some issues the other service place had not made me aware of, and fixed all of it for way under the last estimate I had been given

Excellent service! Alice and her team are awesome every time I service my car. Very fair in charges as well.

Broad St. Auto has always taken care of me, regardless if they're working on my little civic or my big e350 van. Alice is a sweetheart and always makes you feel welcomed. I always take my cars here because I know they don't mess around, highly recommend.

Always trustworthy and the team does a great job!

Quick service!