Richmond Auto Repair

Alice and the crew are honest, efficient, and truly pursue quality over transactions. As a young adult female, I have always been treated with integrity and have never been taken advantage of. I genuinely feel valued as a regular customer and will continue being a patron at Broad St Auto! I highly recommend Alice and the crew to take care of your car needs!

Super friendly, honest, straight forward, and knowledgeable staff. I had to get my struts replaced and the person who helped me brought me out to look at the car before it was done and helped me figure out the issue and gave me the best advice. The owner is the sweetest, coolest woman ever! I’ll use this shop forever now.

We have been using broad street auto since I had my very first car!!!!! That was a very long time ago. Always satisfied. The best part is the trust factor and friendly atmosphere! Alice is A one!! Totally recommend this place. And so convenient.

Good service. They communicate when car is ready to pick up by phone or text.

This shop is great. They're honest, affordable, and only do what is needed for your car. On one occasion they actually charged us $30 less than quoted because the work didn't take as long as expected. We're glad to have found a local mechanic shop that doesn't recommend additional work every time you take your car in for anything.

Always quick and professional

The service is professional, the customer care goes beyond help. I do recommend this Auto Shop to everyone who is looking for a place to service their vehicle.

Thank you for the excellent service, as usual!

If you are looking for a reliable shop-look no further. Alice and her crew at Broad Street Auto always do a great job. They are trustworthy, dependable and are always there for me when I need them. That’s hard to find these days. I highly recommend!!

Fast and reliable. I showed up without an appointment(my error) and they were still able to get my car in right away for the safety inspection. Will definitely be back.